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Employment Law question - any HR gurus out there?
My friend's daughter is 16 and has worked in a shop full-time for the last six months.
She started off really well and the manager praised her performance and promised her training and even an NVQ. However, he never got round to it, and every time she asked him he was too busy.
Three months ago the Area Manager came and had a chat to all the staff. My friend's daughter asked him about the training she'd been promised and he said that he would make sure she got it. Since then the shop manager has been really funny with her and has started marking her down in her reports, even though the assistant manager says she's doing really well.
Today, the assistant manager told her secretly that the manager intends to give her the sack tomorrow. He is just going to wait til she arrives for work and tell her that it is her last day.
There's no reason to sack her and I'm sure he should give her a week's notice.
Any ideas or advice?
If you are in the UK, then your friends daughter has no legal protection as she has not been with that employer for 12 months - it used to be 24 months but was reduced to 12.
Whilst she appears to have been treated unfairly I would strongly urge her to register a grievance under the companys grievance procedure. This should be done in writing and addressed to her line manager. That might circumvent an attempt to dismiss, until at least after th egrievance has been heard.
The grievance should be that she felt she was promised training which hasnt materialised. Further that she is receiving conflicting performance comments from the manager and assistant manager, and that she feels the relationship between herself and the manager has deteriorated since she raised the topic of training with the area manager.
The letter should ask that her manager does not hear the grievance because it involves him, and should be heard by a manager of equal standing from another shop, or a more senior manager.
She should avoid mentioning what the assistant manager said that she would be sacked, as he would be implicated and potentially sacked himself.
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